Customer Service
Shipping & Delivery
Our #1 goal is to provide our customers with the right quality part for their job, as quickly as possible. Please call Parts Depot Express Customer Service if you have any special needs at 800-209-3459.
-
Most parts shipped in 1 day, except holidays
-
Orders after 3 PM are processed next day
-
We ship to all U.S. states and APO addresses
-
Tracking number will be sent once shipped
Parts Depot Express is your direct to door auto parts store where you can depend on parts availability and quick shipping every day!
Privacy & Security
As part of our commitment to customer service at Parts Depot Express we strive to make your online experience safe and comfortable while doing business with us from beginning to the next purchase. We collect, use, and share personal information. We do so only to process and fulfill your orders. However, we take great effort to protect your rights and information. We reserve the right to modify our Privacy Policy at any time at our sole discretion. If you have any questions, please contact us via our contact page.
Returns & Replacements
Parts Depot Express strongly believes in offering 100% customer satisfaction. WE RESERVE THE RIGHT TO LIMIT RETURNS AND EXCHANGES REGARDLESS OF RECEIPT. We require for returns the following:
-
Return parts in original packaging/condition
-
Return used cores in original part box
-
Return within 30 days of purchase
All returns are subject to our return policy, and not all products are eligible for returns. For example, all sales of customized items are final, and not eligible for returns. Please contact Parts Depot Express if you have any questions.
PAYMENT, PRICING & PROMOTIONS
We strive at Parts Depot Express to offer the best in pricing and special parts promotions to make your experience memorable. We currently accept all credit cards and PayPal for payment.
VIEWING ORDERS
As orders are processed in real time and your account will be kept updated as information is available, however should you have any issue simply call us at 800-209-3459 or email us at info@partsdepotexpress.com.
UPDATING ACCOUNT INFORMATION
Our system is very easy to navigate and keep your account up to date, however should you have any issue simply call us at 800-209-3459 or email us at info@partsdepotexpress.com.
